你可能想问的，
这里都有答案Things you probably
want to ask

提交订单后半小时内会有专员联系你，确认配置和档期后当天完成交付。如果目标城市暂时没有空闲机器，我们会告诉你最早能排到哪一天，不会让你干等。A specialist contacts you within 30 minutes of your order and delivery completes the same day once the setup is confirmed. If your city has no free machine, we tell you the earliest available date instead of leaving you waiting.

有日租和周租，按套餐档位计价，适合先试水。日租最低两天起。Daily and weekly terms are available by tier — good for trying it out. Daily starts at two days.

可以，同档位套餐每月免费迁移一次，超出按次收费。数据通过加密通道直传，不用你自己搬。Yes. One free migration per month within the same tier, charged per move after that. Data transfers over an encrypted channel.

每台机器在交付前都会重装系统并做完整自检。上一任客户的数据在退租时已经彻底清除，你拿到的是干净的系统。Every machine is reimaged and fully checked before handover. The previous tenant's data is wiped on exit, so you get a clean system.

不是。一台物理 Mac mini 对应一个客户，整块芯片和内存都是你的。你可以自己跑 system_profiler SPHardwareDataType 验证型号和序列号。No. One physical Mac mini per customer — the whole chip and memory are yours. Run system_profiler SPHardwareDataType to check the model and serial number.

是。出口就是当地家庭宽带的 IP，交付时会写明运营商名称。你可以用 ipinfo.io 或 whois 查 ASN 归属，结果会是家宽而不是机房。Yes. Traffic leaves through a local home broadband line, and the ISP is named on your handover sheet. Check the ASN on ipinfo.io or whois — it resolves to a consumer line, not a datacenter.

可以，你有 sudo 权限。Docker、Homebrew、Xcode、各种 MCP 服务、自己编译的工具链，都不限制。Yes, you have sudo. Docker, Homebrew, Xcode, MCP servers, self-compiled toolchains — no restrictions.

可以。客户中心的「当前机器」里有一个重置按钮，点一下就是新密码，旧密码立刻失效。Yes. In your account, the current-machine panel has a reset button. One click issues a new password and invalidates the old one immediately.

先在客户中心看一下机器状态，还是不通就在微信上找专员。断网和硬件故障都由我们上门处理，影响超过 24 小时按天补时。Check the machine status in your account first, then ping a specialist on WeChat. Line faults and hardware issues are handled on site, and outages beyond 24 hours are credited pro rata.

挂你自己名下。我们按你提供的邮箱开通，订阅费在套餐里结算，账号的所有权和控制权都归你。Yours. We register with the email you provide; the subscription is billed through the plan, and ownership stays with you.

换号不收钱，被封期间的天数按天折算补回。走优先通道的套餐会在 2 小时内处理完。这是我们写在条款里的承诺。Re-issuing is free, and days lost to a ban are credited back pro rata. Priority plans are handled within two hours. This is a written term, not a favour.

微信支付、支付宝、Stripe（境外卡 / Apple Pay），都支持在线扫码即时到账；也可以选直接转账，用银行转账或 USDT，转完把凭证发给客服，工作日 2 小时内人工核账。企业客户可走对公并开票。WeChat Pay, Alipay and Stripe (international cards / Apple Pay) settle online instantly. You can also pay by direct transfer — bank wire or USDT — and our team reconciles it within 2 hours on business days. Business accounts can pay by corporate transfer and get an invoice.

到期后保留三天方便你拷数据，之后整盘擦除并重装系统，机器才会回到空闲池。如果机器物理报废，硬盘单独拆出销毁。Three days after expiry to pull your data, then the disk is wiped and the system reimaged before the machine returns to the pool. If a machine is retired, its drive is pulled and destroyed separately.